How to Handle the Haters? What to Do About Negative Online Reviews and Comments.
14/03/16 How to Brand Your Juju , Personal Juju , Uncategorized # , , , , ,

How to Handle the Haters? What to Do About Negative Online Reviews and Comments.

In my last two blog posts, I introduced you to some friends of mine – business owners who were blown away by a brutal online review from a high profile client. And how this review started a downward spiral for my friends that resulted in them losing enthusiasm for their business, then losing actual business, and then sliding into a dangerous sea of inactivity.

 

In the first post, I addressed the inactivity, and what to do when you feel like doing nothing. (You can find it here.)

 

In the second post, I addressed the issue of how my friends allowed someone or something outside of them to define them — and their brand. (You can find it here.)

 

And in today’s post, I want to address something less emotional, and more pragmatic:

 

How do you deal with critics, angry customers, and haters online?

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